We Get Results

Discovery, collaboration, design and execution are just some of the key elements we focus on to deliver quality results. We are committed to understanding your business needs and applying the right mix of technology, applications, and services to create a well-designed and cost-effective overall solution. Whether you need assistance in building a business case, developing one or more voice applications, integrating an existing solution, adding CTI capabilities, or finding an experienced managed hosting provider, Diagenix Services are a powerful recipe for achieving your objectives.

Diagenix Full Lifecycle Voice Services

Experience Matters

Diagenix professional services offer decades of experience in project management, application design and development, system integration, testing, project execution and maintenance and support. We can draw from an extensive knowledgebase of "best practices", successful implementations and satisfied customers to offer you the right choice for:

  • Standards-Based Voice Application Development—Speech and IVR applications that will work with your existing infrastructure or with ours.
  • Flexible Integration Options—We can interface to any environment--quickly and effectively.
  • Hosted or On-Premise Solutions—Try before you buy with our hosting services or upgrade your legacy IVR with our open VoiceXML and CCXML Platforms.
  • World Class Support—7x24 support with direct access to application engineers and dedicated account representatives.

Diagenix Services Roadmap

Diagenix offers a full range of services designed to help you with every stage of the voice project lifecycle. We couple years of experience building and deploying mission-critical voice applications with a comprehensive set of proven systems, tools, and components to ensure that your voice projects are successful.

Integration Services
Call Center Services
Maintenance and Support Services

How We Can Help

Diagenix offers a complete set of services that will fit within your budget and shorten the time it takes to achieve your self-service goals. Our range of professional services include:

  • Voice and Speech Application development
  • System integration
  • Discovery consulting
  • System design
  • Implementation and testing
  • Voice and Speech User Interface design
  • Tuning and optimization
  • Ongoing monitoring and optimization
  • Application "personality" design
  • Training, education and long-term support