01. Do you provide recording services for custom prompts and script?
Voice recordings for new or modified scripts are provided for a nominal fee.  Diagenix also provides complete voice recording services.  Currently, the majority of our voice applications use a female voice as the default.  Male voices as well as foreign language recordings can be requested to suit individual application requirements and personas.
02. Is remote support available?
Full remote administration and support services are available.  Diagenix uses remote administration software to support all of our Teleframe solutions via an Internet/IP or direct dial-up connection.