Diagenix is a leading provider of feature-rich IVR and speech solutions that are easy to use and have been designed to work seamlessly within standards-based environments. We combine a comprehensive platform of IVR and speech functionality with extensive industry-specific knowledge to rapidly create solutions that can reduce costs and improve customer service capacity and capabilities across a wide range of vertical industries.

Impact of Technology on Call Center Headcount

Solutions for Any Industry

We offer an array of packaged vertical-market solutions, application components and tools, and a broad range of development services that make adding IVR and speech capabilities quick and easy to implement for any industry.

Learn more about our IVR and voice solutions for different industries:

Industry Solutions Roadmap

Diagenix offers a number of ready-to-run voice solutions that target different idustries and are available for either packaged or hosted delivery. The following table provides a high-level overview of our current product and service offerings:

Diagenix has a broad set of products and services that have been designed specifically for insurance. We combine extensive insurance industry experience with our proven industry-specific knowledge to provide everything insurance providers need to deliver industry-leading functionality to policy holders and agents.

If you want to talk to someone about a specific application, or to ask about implementing an application for a specific industry, please contact us at: