Cisco® UCCE

Diagenix is a Nuance Master Reseller and Cisco® Certified Registered Partner. Understanding the critical steps and components needed to successfully integrate your Cisco® UCCX or UCCE with Nuance Enterprise Speech Technology is where Diagenix excels. Our dedicated engineering and support staff is highly skilled and has extensive domain experience in the following areas:

  • Nuance Enterprise Speech Technology (ASR, TTS and Voice Verification)
  • Cisco UCCX setup and integration with Nuance including High Availability (HA) configurations
  • Cisco UCCE setup and integration with Nuance including HA configurations

We�ve deployed and are supporting the following UCCE/Nuance configurations:

UCCE Unified CVP VXML Server (Standalone)
UCCE Unified CVP VXML Server

Diagenix also provides a full range of IVR Application services including UI script design, VoiceXML development, UCCX Script Editor development, CVP development, testing, deployment, tuning and on-going support.

Full Voice & Data Integration Services & Technology Provider
Ability to Integrate with All Major PBX and Network Providers
Ability to Work with a Wide Range of Third-party and Custom Applications, Systems, and Middleware
Full Support for All Leading CTI and ACD Products
If you want to talk to someone about a specific application, or for more information about the professional services we offer, please contact us at: