Diagenix hosted voice solutions are pre-configured, ready-to-run voice services that are available on a subscription
basis from our hosting operations center. We take commonly used voice-based functionality and pair it with
services and support designed to satisfy the most demanding service-level requirements and mission-critical application
scenarios. You get everything needed to get up and running in the shortest amount of time and with the least amount of
Working with our hosted solutions is easy—there's no need to purchase hardware or software. We provide everything
needed to setup, control, and monitor the service. Select from any of our ready-to-go applications such as
voice broadcasting service,
multi-modal notification service, or
our event driven watchdog application.
Ready for Action
Currently Diagenix offers the following voice solutions on a hosted basis:
Notification service for complex multi-channel notification campaigns using voice, pager, fax, e-mail, and SMS messaging.
Network-based watchdog monitoring service that enables organizations to integrate event notification triggers and monitoring into any application.
Voice broadcasting service that enables organizations to deliver bulk voice messages quickly and securely.
For applications that aren't covered by one of our existing solutions, we also offer
Packaged Voice Application Hosting,
Custom Voice Application Hosting.
These options provide many of the same benefits of our hosted solutions but are configured to meet individual usage
The Diagenix Hosting Advantage:
Diagenix hosted voice solutions enable you to:
- Reduce Cost
- Offer advanced services
- Automate Common Calls Quickly
- Replace Legacy IVR Systems
- Increase Capacity
- Reduce Staff
- Provide Redundancy
- Improve Caller Usage and Retention
- Simplify Integration via Web Services
- Focus on your core business
- Gain real-time visibility for monitoring and reporting
Discover how Mutual of Omaha, Liberty Mutual, Forum Financial, Citigroup, SwissRe, American Funds, ADP and
many other organizations benefited from hosting with Diagenix by give us a call to learn more about how we can help you.