Installation & Integration
The foundation of your customer service solution is built on many platforms. Connecting them while adapting to new and changing technology is where we can help.
Streamlining the Installation Process
Getting your foundational components and platforms installed, configured, and tested properly can be a very time consuming and frustrating endeavor. Diagenix has over 20 years of experience in providing remote installation services for all the technology and solutions we sell and support.
Here’s a Snapshot of some of the Technology We Install and Test Every Day
Nuance VXML Connector
Nuance License Manager
Nuance Management Station
Making It All Work Together
At Diagenix, we understand that your enterprise is supported by a wide range of systems and technology. The key to success is knowing how to leverage your existing systems, infrastructure, and applications by effectively integrating them with the right technology. We have decades of integration experience with multi-vendor platforms and have built integration components to simplify the complexities.
Strategic Partners & Resellers
At Diagenix, we are committed to providing only the highest level of products and services to our customers through our long-standing strategic partnerships and alliances. Our domain expertise and unwavering commitment to a collaborative engagement approach yields the best solution offering in the market today. Be unstoppable and unapologetically efficient with the help of Diagenix.
Related Resources
Kore.ai Integrations Framework
Making it Easier to Connect Enterprise Systems, IVAs, and
Nuance details 11 Reasons why Retail chatbots fail and how to fix them
To often, retail chatbots don’t…Related Services
Maintenance & Support
All bases stay covered with standard business hours coverage to 24/7 premium support from our experienced team of full stack engineers and technicians.
Optimization & Analytics
Analysis, tuning, and optimization are at the core to our approach when delivering an application including continuous monitoring and tuning over time.
Software Engineering
Armed with decades of experience, our team develops enterprise-grade custom components and user-centric software solutions to meet your specific requirements.
Tooling
Kickstart your projects and streamline processes to deliver exceptional omni-channel applications on the platform of choice with the help of our team of certified experts.
Make the Right Choice
Transform the way you communicate with your customers by partnering with Diagenix.