Diagenix SimpleSpeak v2.0 is now available; Making it even easier to create and manage audio files.

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          Accelerate your omnichannel speech and digital application development and deployment with the latest advancements offered by Nuance MIX, Kore.ai Dialogic and others.

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          Rapidly produce high-quality, cross channel IVR and conversational speech applications and components with the latest marketing leading tools, quickly and cost effectively.

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          Analysis, Tuning, and Optimization are at the core to our approach when delivering an application including continuous monitoring and tuning over time.

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          Our installation and integration services ensure solutions thrive within your environment and are connected to your back-end systems for optimal performance.

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          All bases stay covered with standard business hours coverage to 24/7 premium support from our experienced team of full stack engineers and technicians.

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Nuance details 11 Reasons why Retail chatbots fail and how to fix them

To often, retail chatbots don’t deliver quite what you hoped they would…
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Fraud in Government Contact Center and Digital Channels

Using Nuance’s biometric authentication and intelligent fraud prevention solutions…
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Nuance’s Four Imperatives for IVR in the digital age.

If a single interaction with your company takes too long, is too complex or isn’t intuitive….
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IVR in an omnichannel world

Nuance outlines 5 ways to modernize your IVR to meet customer expectations.
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