All Resources Nuance core speech technologies – Speech-to-Text (STT), Text-to-Speech (TTS), Natural Language Understanding (NLU), and dialog – are available as cloud-native microservices, enabling you to accelerate the development and deployment of innovative customer engagement solutions. Now, it’s even easier to take advantage of the engines that drive the Nuance Intelligent Engagement Platform. Nuance Conversational …
All Resources If you are using Automatic Speech Recognition (ASR) in your business, you have undoubtedly seen the strong push of Big Tech into the industry. Amazon, Google, and now Microsoft all have major stakes in voice recognition and transcription software. This ebook reviews each of the ASR offerings to help you choose the best …
All Resources Microsoft’s acquisition of Nuance has once again put inflexible licensing in the spotlight. Customers who had invested in on-premises perpetual software licenses have been told that it’s no longer an option and to expand they must purchase TERM licenses. Access this Resource First Name Last Name Email Address Company Name Submit
All Resources Kore.ai Experience Optimization (XO) Platform offers voice capabilities for enterprises to offer the best services to their customers. The intelligent virtual assistants (IVA) and solutions built using the XO Platform offer conversational IVR. SmartAssist end-to-end CCaaS solution developed on the XO Platform lets enterprises enhance their conversations with their customers. Access this Resource …
All Resources These earlier attempts at allowing humans to “converse” with computers left a lot to be desired. Conversations with older IVR systems had to follow the strict structured rules that often led users to a dead end and frustration. But this technology has evolved and barely resembles systems of the past. Modern conversational AI …
All Resources Spoken interactions are extraordinarily powerful. At their best, they let your customers express themselves with freedom. And they allow your brand to respond in kind. That’s why leading brands are reimagining their voice experiences—and driving new levels of efficiency, revenue, and customer satisfaction. It’s all too easy to see your voice experience as …
All Resources This white paper is intended to educate technical audiences on the ‘why’, ‘what’, and ‘how’ of a new end-to-end Deep Neural Networks (DNN) based ASR engine from LumenVox. • Why LumenVox made this investment is key to see the value of adopting the new engine• What we created will expand your thinking as …
LumenVox, Deep Neural Networks in Speech Recognition Read More »
All Resources An estimated 110 million Americans are already using voice-enabled virtual assistants to accomplish basic day-to-day tasks, and that number is growing every year. As these tools become ingrained into peoples’ daily lives, voice interfaces powered by conversational AI will become the preferred way for many customers to interact with businesses, including financial institutions …
All Resources The LumenVox approach uses this VAD technology in both human speech detection as well as machine tone detection algorithms to filter out sounds that are not determined to be human speech or generated tones. This white paper is intended for sales engineers, account managers, project managers, and other decision makers who have an …
All Resources We live in an age of voice-enabled everything. If consumers can dim the lights, check the weather and change the TV channel just by speaking, why can’t they request a refund or check the status of a flight in the same effortless way within your IVR? In this guide, we’ll show you how …
Nuance’s Four Imperatives for IVR in the digital age. Read More »
