Diagenix SimpleSpeak v2.0 is now available; Making it even easier to create and manage audio files.

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          Accelerate your omnichannel speech and digital application development and deployment with the latest advancements offered by Nuance MIX, Kore.ai Dialogic and others.

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          Analysis, Tuning, and Optimization are at the core to our approach when delivering an application including continuous monitoring and tuning over time.

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          Kickstart your projects and streamline processes to deliver exceptional omni-channel applications on the platform of choice with the help of our team of certified experts.

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          Our installation and integration services ensure solutions thrive within your environment and are connected to your back-end systems for optimal performance.

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          Our tailored contact center solution offerings help organizations of all sizes reduce costs, improve operational efficiencies, and increase customer satisfaction.

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          All bases stay covered with standard business hours coverage to 24/7 premium support from our experienced team of full stack engineers and technicians.

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Two-factor Authentication is Broken. Let’s Fix it.

Customers expect you to protect them, and the brands that offer the highest levels of protection will build the highest levels of customer trust and loyalty.

But fraudsters move fast, as we’ve seen with the rapid rise of banking trojans—malware bots that infect a victim’s device and grant access to all their personal information, credit cards, and mobile banking apps. The rapid growth of FluBot, TeaBot, and most recently SharkBot, shows that criminals have latched on to another way to exploit SMS OTP vulnerabilities.

Companies need to move quickly to update their security measures to address these threats and rebuild trust with their customers. But first, it’s critical to understand how SMS-based 2FA gets exploited by fraudsters and why possession-based authentication itself can be dangerous.

 

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