ID R&D Awarded Patent for Continuous Biometric Authentication in Chatbots and Virtual Assistants
ID R&D's approach captures multiple biometrics, including voice, in the background during chatbot communications.
Uniphore Acquires Red Box
Uniphore's acquisition of Red Box strengthens its ability to capture conversation data.
Hybe Acquires a Majority Stake in Supertone
Hybe invested $37 million in Supertone, which uses AI to synthesize voices for the music industry.
Speech Analytics to Hit $9.3 Billion by 2030
Market Research Future expects the worldwide market for speech analytics software to grow by more than 20 percent per year through 2030.
EPG's Lydia Voice 9 Is Certified by SAP
Ehrhardt Partner Group's Lydia Voice 9 has been certified by SAP for use with SAP S/4HANA and SAP NetWeaver for extended warehouse management.
VIQ Solutions Launches Automatic Speech Recognition
VIQ's ASR technology aids in VIQ's translation and transcription.
ASR Market to Hit $18.9 Billion by 2027
360 Research Reports projects speech recognition market growth of 5.9 percent.
Data Privacy Day: A Reflection
I recently visited the newly reopened MIT Museum in Cambridge, Massachusetts. Drawn to the history of computing section, it was hard not to marvel at the strange and wonderful objects behind plexiglass that recorded the history of computational technology
NICE Launches Conversational CX With ChatGPT-Enabled CXone
NICE's integration of CXone Expert and OpenAI's generative modeling enables consumers to resolve issues with automated self-service. (Featured on SmartCustomerService.com.)
Eleven Labs Raises $2 Million in Seed Funding Round
Eleven Labs hopes to use new funding to expand its technologies into other languages and voices.
Nobi Selects ArkX Labs? EveryWord?Voice Capture for Voice-Enabled Smart Lamps
Nobi's motion sensors and fall-detection cameras now feature ArkX Lab's ultra voice capture and noise-canceling technology.
Altered AI Rolls Out Voice Copilot
Altered AI's Voice Copilot lets voiceover artists and content creators change their voices to fill multiple roles.
IntelliTek Health and Samsung Partner on Voice Assistant
Samsung collaborates with IntelliTek Health to bring post-discharge voice-based patient services to the healthcare industry.
Cogito Enhances Conversation AI
Product enhancements include topic-based machine learning models, self-service admin for topic generation, real-time transcription with emotion AI markup, and PCI/PII redaction.
Speech Analytics to Be Worth $14.1 Billion by 2029
Meticulous Research is projecting 20.1 percent compound annual growth for the speech analytics market through 2029.
Fluent.ai Deepens Partnership with DSP
Fluent.ai's latest collaboration will bring embedded voice recognition for Cadence Tensilica HiFi 5 DSP-based true wireless stereo products.
Dell and NVIDIA Partner for AI Development
The full NVIDIA AI stack, including tech for speech recognition, is now available on 15 Dell PowerEdge servers.
Temple Health improves clinical workflows with tailored Dragon Medical One training
With documentation workloads increasingly becoming a significant contributor to clinician burnout, many health systems are adopting innovative solutions to help optimize clinical workflows. However, with so many responsibilities to manage, busy clinicians
When Not to Standardize
Not every aspect of voice systems can or needs to be interoperable.
The Accessibility Lessons Learned (And Not Learned) from COVID
Did educational institutions become more inclusive post-pandemic?