Nuance End of Life Critical Dates and: Diagenix replacement options

        • Core ASR and TTS

          If you’re looking to continue to capture your investment and stay on premise we offer several enterprise ASR and TTS engines from leading compaines.

        • Packaged Applications

          Our pre-built, feature-rich, lightweight packaged applications offer advanced capabilities without the hassle of a custom engineering that can be deployed in the cloud or on premises in days not weeks.

        • Connectivity

          We are continously building communication connections into market leading products that make it easier for you to take advantage of advanced technology. We are also committed to offering premise based communication platforms.

        • Solutions

          Our tailored contact center solution offerings help organizations of all sizes reduce costs, improve operational efficiencies, and increase customer satisfaction.

        • Generative AI Platforms

          Accelerate your ominchannel transformation and deployment with advanced Generartive AI, Speech Recognition offered by Kore.ai, Google, Microsoft and others.

        • Consulting

          Rethink your strategy, optimize your process, and freshen your perspective across your customer service channels with the help of our team of experts.

        • Custom Application Development

          Rapidly produce high-quality, cross channel IVR and conversational speech applications and components with the latest marketing leading tools, quickly and cost effectively.

        • Tuning, Optimization, & Analytics

          Analysis, Tuning, and Optimization are at the core to our approach when delivering an application including continuous monitoring and tuning over time.

        • Tooling

          Kickstart your projects and streamline processes to deliver exceptional omni-channel applications on the platform of choice with the help of our team of certified experts.

        • Installation & Integration

          Our installation and integration services ensure solutions thrive within your environment and are connected to your back-end systems for optimal performance.

        • Software Engineering

          Our tailored contact center solution offerings help organizations of all sizes reduce costs, improve operational efficiencies, and increase customer satisfaction.

        • Maintenance & Support

          All bases stay covered with standard business hours coverage to 24/7 premium support from our experienced team of full stack engineers and technicians.

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Kore.ai GenAI 101

Your guide to generative AI and large language models (LLMs). Learn key concepts, business uses, and steps to integrate AI into your work.
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Grammer-Based Recognition

Grammar-based recognition vs. speech-to-text (STT) based recognition
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Building Agentic AI for Enterprise Workflow Efficiency

Get started on your own framework to build AI-driven processes that enhance efficiency, reduce manual tasks, and adapt to evolving…
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Kore.ai Named a Leader in The Forrester Wave

With top scores possible in 12 criteria, Kore.ai leads the way in the use of LLMs and GenAI for Conversational AI.
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GenAI and CAI

The Indispensable AI Duo: Transforming Experiences with Generative AI and Conversational AI (CAI)
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Scaling Generative AI Across Enterprise

CTO can avoid obstacles to scaling GenAI by embracing emerging industry best practices.
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