Diagenix SimpleSpeak v2.0 is now available; Making it even easier to create and manage audio files.

        • Voice, Digital, & Security

          Make effortless communication a reality with advanced speech recognition, virtual assistant, and biometric verification, and AI fraud prevention technologies from market leading companies.

        • Packaged Applications

          We are continuously building communication connections into marketing leading products that make it easier for you to take advantage of advanced technologies.

        • Connectivity

          We are continuously building communication connections into marketing leading products that make it easier for you to take advantage of advanced technologies.

        • Solutions

          Our tailored contact center solution offerings help organizations of all sizes reduce costs, improve operational efficiencies, and increase customer satisfaction.

        • Platforms

          Accelerate your omnichannel speech and digital application development and deployment with the latest advancements offered by Nuance MIX, Kore.ai Dialogic and others.

        • Consulting

          Rethink your strategy, optimize your process, and freshen your perspective across your customer service channels with the help of our team of experts.

        • Custom Application Development

          Rapidly produce high-quality, cross channel IVR and conversational speech applications and components with the latest marketing leading tools, quickly and cost effectively.

        • Tuning, Optimization, & Analytics

          Analysis, Tuning, and Optimization are at the core to our approach when delivering an application including continuous monitoring and tuning over time.

        • Tooling

          Kickstart your projects and streamline processes to deliver exceptional omni-channel applications on the platform of choice with the help of our team of certified experts.

        • Installation & Integration

          Our installation and integration services ensure solutions thrive within your environment and are connected to your back-end systems for optimal performance.

        • Software Engineering

          Our tailored contact center solution offerings help organizations of all sizes reduce costs, improve operational efficiencies, and increase customer satisfaction.

        • Maintenance & Support

          All bases stay covered with standard business hours coverage to 24/7 premium support from our experienced team of full stack engineers and technicians.

  • Cloud
  • Partners
  • Resources
  • Support

Product Sheet

Nuance MIX NLU

All Resources Build natural language processing domains and continuously refine and evolve your NLU model based on real world usage data.  Define user intents (‘book a flight’) and entities (‘from JFK to LAC next Wednesday’) and provide sample sentences to train the DNN-based NLU engine. Get the Resource

Nuance MIX Dashboard

All Resources Use One central view for managing users, access rights, and project versions and deployments.  The Mix Dashboard also allows for promotion flows from a sandbox environment to staging and production environments while letting you control multi-datacenter, multiregional and hybrid deployment models. Get the Resource

Nuance MIX Dialog

  All Resources Design, develop and test multi-language, omnichannel conversational AI experiences in a single project across voice and digital channels – all with an easy to use graphical UI. Get the Resource

The Fast Track to Intelligent Engagements

All Resources Nuance core speech technologies – Speech-to-Text (STT), Text-to-Speech (TTS), Natural Language Understanding (NLU), and dialog – are available as cloud-native microservices, enabling you to accelerate the development and deployment of innovative customer engagement solutions. Now, it’s even easier to take advantage of the engines that drive the Nuance Intelligent Engagement Platform. Nuance Conversational …

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Kore.ai XO Platform

All Resources The Kore.ai Experience Optimization (XO) Platform gives enterprises every necessary component to clear the hurdle of “how” when it comes to designing, building, testing, and deploying AI-powered virtual assistants & process applications. This one-stop solution provides a scalable, secure, and repeatable foundation to create experience optimization solutions that automate business interactions, perform a …

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Kore.ai XO Platform Analytics

All Resources The XO Platform offers you several dashboards to track diverse metrics. But for the leaders or decision makers wanting to look at the metrics that matter the most quickly, it becomes challenging to consume data from such diverse dashboards all t once. Kore.ai overview Dashboard solves this problem.   Get the Resource

Kore.ai XO Platform

All Resources Kor.ai offers the only conversation AI platform currently available in the market that supports the entire virtual assistant development lifecycle – including designing, building, training, testing and deployment.  Get the Resource

Kore.ai Voice Capabilities

All Resources Kore.ai Experience Optimization (XO) Platform offers voice capabilities for enterprises to offer the best services to their customers. The intelligent virtual assistants (IVA) and solutions built using the XO Platform offer conversational IVR. SmartAssist end-to-end CCaaS solution developed on the XO Platform lets enterprises enhance their conversations with their customers. Access this Resource …

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Kore.ai Integrations Framework

All Resources The Kore.ai Experience Optimization (XO) Platform provides a comprehensive integration framework that reduces operational complexity and allows you to connect your intelligent virtual assistant (IVA) to virtually any enterprise system seamlessly. It enables the transfer of data between apps easily. An average enterprise uses 50+ apps and systems. Web services (APIs) provide a …

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