Diagenix SimpleSpeak v2.0 is now available; Making it even easier to create and manage audio files.

        • Core ASR and TTS

          If you’re looking to continue to capture your investment and stay on premise we offer several enterprise ASR and TTS engines from leading compaines.

        • Packaged Applications

          Our pre-built, feature-rich, lightweight packaged applications offer advanced capabilities without the hassle of a custom engineering that can be deployed in the cloud or on premises in days not weeks.

        • Connectivity

          We are continously building communication connections into market leading products that make it easier for you to take advantage of advanced technology. We are also committed to offering premise based communication platforms.

        • Solutions

          Our tailored contact center solution offerings help organizations of all sizes reduce costs, improve operational efficiencies, and increase customer satisfaction.

        • Generative AI Platforms

          Accelerate your ominchannel transformation and deployment with advanced Generartive AI, Speech Recognition offered by Kore.ai, Google, Microsoft and others.

        • Consulting

          Rethink your strategy, optimize your process, and freshen your perspective across your customer service channels with the help of our team of experts.

        • Custom Application Development

          Rapidly produce high-quality, cross channel IVR and conversational speech applications and components with the latest marketing leading tools, quickly and cost effectively.

        • Tuning, Optimization, & Analytics

          Analysis, Tuning, and Optimization are at the core to our approach when delivering an application including continuous monitoring and tuning over time.

        • Tooling

          Kickstart your projects and streamline processes to deliver exceptional omni-channel applications on the platform of choice with the help of our team of certified experts.

        • Installation & Integration

          Our installation and integration services ensure solutions thrive within your environment and are connected to your back-end systems for optimal performance.

        • Software Engineering

          Our tailored contact center solution offerings help organizations of all sizes reduce costs, improve operational efficiencies, and increase customer satisfaction.

        • Maintenance & Support

          All bases stay covered with standard business hours coverage to 24/7 premium support from our experienced team of full stack engineers and technicians.

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Article

Grammer-Based Recognition

All Resources Grammar-based recognition and speech-to-text (STT) based recognition each have their own strengths and are suited for different use cases and applications. We’ve highlighted some advantages of grammar-based recognition over STT based recognition. Get the Resource

On-Premise IVR

All Resources In the rapidly evolving digital landscape, businesses face the constant challenge of updating or replacing their technology to stay competitive. When it comes to Interactive Voice Response (IVR) systems, the decision to remain on-premises or migrate to a cloud-based solution is crucial. Here’s why maintaining your on-premises, grammar-based IVR with ASR and TTS …

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Kore.ai Advanced Analytics

All Resources Keep a Critical View of Key Metrics to understand the user behavior and IVA performance. Get a 360-degree view of all the critical metrics like intent identification rate, returning users data, goal completion rate, and more, and easy drill down to specific dashboards. It helps leaders to glance at the key metrics quickly. …

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Kore.ai Dynamic Conversations Based Language Models

All Resources Quick, Contextual, and Human-like Answers by leveraging advanced vector search, LLMs, and generative AI methods. Effortlessly create intelligent assistants with full-text and cognitive search capabilities. Utilize RAG techniques for personalized and secure enterprise search, ensuring enhanced user experiences. Get the Resource

Kore.ai Smart Co-pilot for IVA Development

All Resources Get a Smart Co-pilot to explore the true power of Generative AI and unlock conversational brilliance. Extend the Potential of Generative AI Throughout Your Development Journey with the Kore.ai XO Platform. Augment your virtual assistant creation process with tools that make it faster, smarter, and simpler than ever before. Get the Resource

Kore.ai XO vs. Google Dialogflow

All Resources Choosing the right conversational AI platform can be challenging due to significant differences in capabilities, technical complexity, and integration requirements. This comparison guide simplifies the process, helping you evaluate the XO Platform vs. Google Dialogflow. Access this Resource First Name Last Name Email Address Company Name Submit

Kore.ai XO vs. Amazon Lex

All Resources Choosing the right conversational AI platform can be challenging due to significant differences in capabilities, technical complexity, and integration requirements. This comparison guide simplifies the process, helping you evaluate the XO Platform vs. Amazon Lex. Access this Resource First Name Last Name Email Address Company Name Submit

Kore.ai XO vs. Yellow.ai

All Resources Choosing the right conversational AI platform can be challenging due to significant differences in capabilities, technical complexity, and integration requirements. This comparison guide simplifies the process, helping you evaluate the XO Platform vs. Yellow.ai. Access this Resource First Name Last Name Email Address Company Name Submit

Kore.ai XO vs. Microsoft Copilot Studio

All Resources Choosing the right conversational AI platform can be challenging due to significant differences in capabilities, technical complexity, and integration requirements. This comparison guide simplifies the process, helping you evaluate the XO Platform vs. Microsoft Copilot Studio. Access this Resource First Name Last Name Email Address Company Name Submit

Exceptional Fraud Prevention, Exceptional Outcomes

All Resources See how Nuance Gatekeeper’s industry-leading biometric authentication and fraud prevention outshines competitors. Access this Resource First Name Last Name Email Address Company Name Submit

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