All Resources Over the past 20 years, AI has evolved from basic machine learning to sophisticated generative AI. Advances in big data, neural networks, and transformer models like BERT and GPT-3 have driven significant progress in AI. Developments in speech recognition technology (ASR), powered by advancements in natural language processing (NLP) and neural networks, have …
All Resources Grammar-based recognition and speech-to-text (STT) based recognition each have their own strengths and are suited for different use cases and applications. We’ve highlighted some advantages of grammar-based recognition over STT based recognition. Get the Resource
All Resources RAG isn’t just a search tool—it’s a transformative technology to revolutionize how enterprises discover, access, and utilize information. This guide delves into how advanced RAG technology goes beyond traditional search by simplifying information discovery across disparate structured and unstructured data sources. Know how RAG delivers contextually relevant answers to user queries, enhancing the …
All Resources Until now, AI models such as large language models (LLMs) have performed tasks including generating text and summarizing documents, but they havenʼt been able to take action by themselves on their own. Instead, theyʼve acted on or responded to user prompts. Agentic AI is changing that. Agentic AI refers to goal-driven software entities …
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All Resources Navigating The Data Deluge In Today’s Digital Landscape In today’s hyper-connected digital era, organizations are grappling with an unprecedented volume of data generated and information gathered or created from various sources. From product information to customer interactions, from knowledge articles to policy documents, the sheer magnitude of information has made effective information retrieval …
All Resources For over 30 years, customer self-service applications have consistently disappointed consumers while delivering underwhelming results for the brands that worked so hard to bring them to market. Large language models (LLMs) and generative AI (genAI) promise to finally change that dynamic through inherently natural conversations and significantly reduced deployment times. The potential …
All Resources Over the past year, interest in generative AI has surged remarkably, capturing the attention of both enterprises and providers. This surge can be attributed to the introduction of ChatGPT, a text-generative AI that has been adopted at an unprecedented rate. ChatGPT is trained in Large Language Models (LLMs), which leverage enormous amounts of …
All Resources Kore.ai Content How Generative AI is Reshaping Global Industries Generative AI (GenAI) is fundamentally reshaping global industries. With its capacity to create original and contextually relevant content, Generative AI offers unparalleled potential for innovation. McKinsey’s projection of GenAI’s annual impact on productivity, ranges from $2.6 trillion to $4.4 trillion USD, underscoring its transformative …
All Resources The Ultimate Guide to Selecting a GenAI Platform for Leaders offers an essential framework for decisionmakers seeking to harness the transformative power of Generative AI (GenAI). This whitepaper elucidates the critical criteria for evaluating GenAI platforms, emphasizing their strategic alignment with organizational goals, technological capabilities, and implementation strategies. With GenAI poised to revolutionize …
All Resources In the rapidly evolving digital landscape, businesses face the constant challenge of updating or replacing their technology to stay competitive. When it comes to Interactive Voice Response (IVR) systems, the decision to remain on-premises or migrate to a cloud-based solution is crucial. Here’s why maintaining your on-premises, grammar-based IVR with ASR and TTS …
