Diagenix SimpleSpeak v2.0 is now available; Making it even easier to create and manage audio files.

        • Core ASR and TTS

          If you’re looking to continue to capture your investment and stay on premise we offer several enterprise ASR and TTS engines from leading compaines.

        • Packaged Applications

          Our pre-built, feature-rich, lightweight packaged applications offer advanced capabilities without the hassle of a custom engineering that can be deployed in the cloud or on premises in days not weeks.

        • Connectivity

          We are continously building communication connections into market leading products that make it easier for you to take advantage of advanced technology. We are also committed to offering premise based communication platforms.

        • Solutions

          Our tailored contact center solution offerings help organizations of all sizes reduce costs, improve operational efficiencies, and increase customer satisfaction.

        • Generative AI Platforms

          Accelerate your ominchannel transformation and deployment with advanced Generartive AI, Speech Recognition offered by Kore.ai, Google, Microsoft and others.

        • Consulting

          Rethink your strategy, optimize your process, and freshen your perspective across your customer service channels with the help of our team of experts.

        • Custom Application Development

          Rapidly produce high-quality, cross channel IVR and conversational speech applications and components with the latest marketing leading tools, quickly and cost effectively.

        • Tuning, Optimization, & Analytics

          Analysis, Tuning, and Optimization are at the core to our approach when delivering an application including continuous monitoring and tuning over time.

        • Tooling

          Kickstart your projects and streamline processes to deliver exceptional omni-channel applications on the platform of choice with the help of our team of certified experts.

        • Installation & Integration

          Our installation and integration services ensure solutions thrive within your environment and are connected to your back-end systems for optimal performance.

        • Software Engineering

          Our tailored contact center solution offerings help organizations of all sizes reduce costs, improve operational efficiencies, and increase customer satisfaction.

        • Maintenance & Support

          All bases stay covered with standard business hours coverage to 24/7 premium support from our experienced team of full stack engineers and technicians.

  • Cloud
  • Partners
  • Resources
  • Support
By /
All Resources

Kore.ai GenAI 101

Over the past 20 years, AI has evolved from basic machine learning to sophisticated generative AI. Advances in big data, neural networks, and transformer models like BERT and GPT-3 have driven significant progress in AI. Developments in speech recognition technology (ASR), powered by advancements in natural language processing (NLP) and neural networks, have played a crucial role in this evolution. These improvements in speech recognition have enhanced AI systems’ ability to understand and process human language, contributing significantly to the progress in NLP.

Generative AI is artificial intelligence that creates new content, like text, images, and music, by learning from existing data. Businesses use GenAI to automate tasks, generate content, and enhance industry decision-making.

Access this Resource

Scroll to Top