Nuance End of Life Critical Dates and: Diagenix replacement options

        • Core ASR and TTS

          If you’re looking to continue to capture your investment and stay on premise we offer several enterprise ASR and TTS engines from leading compaines.

        • Packaged Applications

          Our pre-built, feature-rich, lightweight packaged applications offer advanced capabilities without the hassle of a custom engineering that can be deployed in the cloud or on premises in days not weeks.

        • Connectivity

          We are continously building communication connections into market leading products that make it easier for you to take advantage of advanced technology. We are also committed to offering premise based communication platforms.

        • Solutions

          Our tailored contact center solution offerings help organizations of all sizes reduce costs, improve operational efficiencies, and increase customer satisfaction.

        • Generative AI Platforms

          Accelerate your ominchannel transformation and deployment with advanced Generartive AI, Speech Recognition offered by Kore.ai, Google, Microsoft and others.

        • Consulting

          Rethink your strategy, optimize your process, and freshen your perspective across your customer service channels with the help of our team of experts.

        • Custom Application Development

          Rapidly produce high-quality, cross channel IVR and conversational speech applications and components with the latest marketing leading tools, quickly and cost effectively.

        • Tuning, Optimization, & Analytics

          Analysis, Tuning, and Optimization are at the core to our approach when delivering an application including continuous monitoring and tuning over time.

        • Tooling

          Kickstart your projects and streamline processes to deliver exceptional omni-channel applications on the platform of choice with the help of our team of certified experts.

        • Installation & Integration

          Our installation and integration services ensure solutions thrive within your environment and are connected to your back-end systems for optimal performance.

        • Software Engineering

          Our tailored contact center solution offerings help organizations of all sizes reduce costs, improve operational efficiencies, and increase customer satisfaction.

        • Maintenance & Support

          All bases stay covered with standard business hours coverage to 24/7 premium support from our experienced team of full stack engineers and technicians.

  • Cloud
  • Partners
  • Resources
  • Support

Software Engineering

Sometimes the software you need to elevate your business just does not exist. Unlock the power of our cutting-edge software engineering services to meet your unique needs.

Choose Diagenix

We Can Build Just What You Need

We have decades of domain expertise in developing custom software components for a wide range of use cases that have elevated our customers’ business process by creating an efficient, scalable, and innovative solution that is purpose built to meet the unique requirements to stay ahead of today’s dynamic voice and digital landscape.
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The Bits and Bytes

We’ve developed software using some of the most popular languages such as Java, Groovy, JavaScript, Ruby, Go, C, HTML, C++, Grails, PHP, SQL, Python, and Perl. If you need a custom software component, we can help.

Strategic Partners & Resellers

At Diagenix, we are committed to providing only the highest level of products and services to our customers through our long-standing strategic partnerships and alliances. Our domain expertise and unwavering commitment to a collaborative engagement approach yields the best solution offering in the market today. Be unstoppable and unapologetically efficient with the help of Diagenix.

Related Services

View All Services

Application & Development

Rapidly produce high-quality, cross channel IVR and conversational speech applications and components with the latest marketing leading tools, quickly and cost effectively.

Optimization & Analytics

Analysis, tuning, and optimization are at the core to our approach when delivering an application including continuous monitoring and tuning over time.

Installation & Integration

Our installation and integration services ensure solutions thrive within your environment and are connected to your back-end systems for optimal performance.

Tooling

Kickstart your projects and streamline processes to deliver exceptional omni-channel applications on the platform of choice with the help of our team of certified experts.

Make the Right Choice

Transform the way you communicate with your customers by partnering with Diagenix.

Contact Us Today
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