The right choice for your voice.
Automate and amaze simultaneously with Diagenix. We combine Conversational AI speech and security technology from top companies with our professional services for development and support of your applications to deliver the right solution to fit your specific needs.
Our Products
Help organizations transform the way they connect and interact with their customers, making it easier and more accessible to gain information through an AI-driven experience that expands to the channel of their choice.
Voice, Digital, & Security
Make effortless communication a reality with advanced speech recognition, virtual assistant, and biometric verification, and AI fraud prevention technologies from market leading companies.
Connectivity
We are continuously building communication connections into marketing leading products that make it easier for you to take advantage of advanced technologies.
Platforms
Accelerate your omnichannel speech and digital application development and deployment with the latest advancements offered by Nuance MIX and Dialogic PowerMedia XMS.
Solutions
Our tailored contact center solution offerings help organizations of all sizes reduce costs, improve operational efficiencies, and increase customer satisfaction.
Packaged Applications
Our pre-built, feature-rich, lightweight packaged applications offer advanced capabilities without the hassle of custom engineering and can be deployed in the cloud or on-premises in just days.
Our Services
Consulting
Rethink your strategy, optimize your process, and freshen your perspective across your customer service channels with the help of our team of experts.
Application & Development
Rapidly produce high-quality, cross channel IVR and conversational speech applications and components with the latest marketing leading tools, quickly and cost effectively.
Optimization & Analytics
Analysis, Tuning, and Optimization are at the core to our approach when delivering an application including continuous monitoring and tuning over time.
Installation & Integration
Our installation and integration services ensure solutions thrive within your environment and are connected to your back-end systems for optimal performance.
Software Engineering
Armed with decades of experience, our team develops enterprise-grade custom components and user-centric software solutions to meet your specific requirements.
Maintenance & Support
All bases stay covered with premium support during business hours to 24/7 with our experienced technical support team.
Tooling
Kickstart your projects and streamline processes to deliver exceptional omni-channel applications on the platform of choice with the help of our team of certified experts.
Cloud IVR
Deliver advanced personalized interactions with a self-service Cloud IVR. Through our partnerships with Nuance, Google, Kore.ai, Twilio and many other leading providers we offer a vendor agnostic wide range of options when you’re ready to take advantage of latest technology such as Natural Language Understanding, ChatGPT, Nural Text-to-Speech, Digital Channel integration and much more.
Strategic Partners & Resellers
At Diagenix, we are committed to providing only the highest level of products and services to our customers through our long-standing strategic partnerships and alliances. Our domain expertise and unwavering commitment to a collaborative engagement approach yields the best solution offering in the market today. Be unstoppable and unapologetically efficient with the help of Diagenix.
Make the Right Choice
Are you ready to revolutionize your customer interactions and streamline your business processes?Transform the way you communicate with your customers by partnering with Diagenix.