Diagenix SimpleSpeak v2.0 is now available; Making it even easier to create and manage audio files.

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          If you’re looking to continue to capture your investment and stay on premise we offer several enterprise ASR and TTS engines from leading compaines.

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          Our pre-built, feature-rich, lightweight packaged applications offer advanced capabilities without the hassle of a custom engineering that can be deployed in the cloud or on premises in days not weeks.

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          We are continously building communication connections into market leading products that make it easier for you to take advantage of advanced technology. We are also committed to offering premise based communication platforms.

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          Accelerate your ominchannel transformation and deployment with advanced Generartive AI, Speech Recognition offered by Kore.ai, Google, Microsoft and others.

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          Rapidly produce high-quality, cross channel IVR and conversational speech applications and components with the latest marketing leading tools, quickly and cost effectively.

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          Analysis, Tuning, and Optimization are at the core to our approach when delivering an application including continuous monitoring and tuning over time.

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          Kickstart your projects and streamline processes to deliver exceptional omni-channel applications on the platform of choice with the help of our team of certified experts.

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          Our installation and integration services ensure solutions thrive within your environment and are connected to your back-end systems for optimal performance.

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          All bases stay covered with standard business hours coverage to 24/7 premium support from our experienced team of full stack engineers and technicians.

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Putting AI to Work with Cognitive search

Navigating The Data Deluge In Today’s Digital Landscape

In today’s hyper-connected digital era, organizations are grappling with an unprecedented volume of data generated and information gathered or created from various sources. From product information to customer interactions, from knowledge articles to policy documents, the sheer magnitude of information has made effective information retrieval a crucial aspect of success.

However, traditional keyword-based search methods often fall short in delivering relevant and useful information, leading to inefficiencies and missed opportunities. According to a McKinsey report, employees spend almost 9.3 hours per week, on average—searching and gathering information. This underscores the significant impact of inefficient search processes on organizational efficiency and competitiveness.

To address these challenges, cognitive intelligence and Retrieval Augmented Generation (RAG) technologies are proving to be pathbreaking and show a huge potential in revolutionizing the enterprise search capabilities.

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