Nuance End of Life Critical Dates and: Diagenix replacement options

        • Core ASR and TTS

          If you’re looking to continue to capture your investment and stay on premise we offer several enterprise ASR and TTS engines from leading compaines.

        • Packaged Applications

          Our pre-built, feature-rich, lightweight packaged applications offer advanced capabilities without the hassle of a custom engineering that can be deployed in the cloud or on premises in days not weeks.

        • Connectivity

          We are continously building communication connections into market leading products that make it easier for you to take advantage of advanced technology. We are also committed to offering premise based communication platforms.

        • Solutions

          Our tailored contact center solution offerings help organizations of all sizes reduce costs, improve operational efficiencies, and increase customer satisfaction.

        • Generative AI Platforms

          Accelerate your ominchannel transformation and deployment with advanced Generartive AI, Speech Recognition offered by Kore.ai, Google, Microsoft and others.

        • Consulting

          Rethink your strategy, optimize your process, and freshen your perspective across your customer service channels with the help of our team of experts.

        • Custom Application Development

          Rapidly produce high-quality, cross channel IVR and conversational speech applications and components with the latest marketing leading tools, quickly and cost effectively.

        • Tuning, Optimization, & Analytics

          Analysis, Tuning, and Optimization are at the core to our approach when delivering an application including continuous monitoring and tuning over time.

        • Tooling

          Kickstart your projects and streamline processes to deliver exceptional omni-channel applications on the platform of choice with the help of our team of certified experts.

        • Installation & Integration

          Our installation and integration services ensure solutions thrive within your environment and are connected to your back-end systems for optimal performance.

        • Software Engineering

          Our tailored contact center solution offerings help organizations of all sizes reduce costs, improve operational efficiencies, and increase customer satisfaction.

        • Maintenance & Support

          All bases stay covered with standard business hours coverage to 24/7 premium support from our experienced team of full stack engineers and technicians.

  • Cloud
  • Partners
  • Resources
  • Support

Strategic Partners

 & Resellers

We are committed to providing only the highest level of products and services to our customers through our long-standing strategic partnerships and unwavering commitment to a collaborative engagement approach.

Our Strategic Partners

Offer a diverse set of market leading technology and solutions all centered around improving customer experiences over voice and digital channels.  

Our Resellers Ecosystem

Are domain experts in delivering world class enterprise grade unified contact center solutions and partner with Diagenix to extended conversational AI to their customers

Their expertise and professionalism truly set them apart, and we value their assistance. I would highly recommend Diagenix to anyone in need of Speech Recognition technology solutions.
The pre-sales solution engineering team did an excellent job working with us and at no point where we were pressured during the sales cycle. Very easy company to do business with.
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Transform the way you communicate with your customers by partnering with Diagenix.

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