packaged Applications
Direct Speech
Harness the power of Natural Language Understanding to get your callers connected to the person, department, service, or location by simply saying it—without the hassle of searching for phone numbers or waitng to speak to an operator.
Ready-to-Run
DirectSpeech is a Diagenix Cloud-native solution
built on the latest NLU technology offered by
Google and Microsoft that can be quicky configured to support over 45 languages, allowing callers to speak in their native languages. With DirectSpeech you can quickly get your callers routed to the right place in your organization. DirectSpeech is ideal for routing calls to departments or locations.
Connect With Ease
With our intuitive web based UI, you can quickly:
Add names and departments
Add an alias
Assign phone numbers
Select an SMS text message when a person has been called but did not answer
View your application usage and billing information
Define Intents
Diagenix DirectSpeech Web based Portal is Quick to Deploy and Easy to Maintain:
Learn More
Strategic Partners & Resellers
At Diagenix, we are committed to providing only the highest level of products and services to our customers through our long-standing strategic partnerships and alliances. Our domain expertise and unwavering commitment to a collaborative engagement approach yields the best solution offering in the market today. Be unstoppable and unapologetically efficient with the help of Diagenix.
Related Products
Packaged Applications
Our pre-built, feature-rich, lightweight packaged applications offer advanced capabilities without the hassle of custom engineering and can be deployed in the cloud or on-premises in just days.
Voice, Digital, & Security Technologies
Make effortless communication a reality with advanced speech recognition, virtual assistant, and biometric verification, and AI fraud prevention technologies from market leading companies.
Solutions
Our tailored contact center solution offerings help organizations of all sizes reduce costs, improve operational efficiencies, and increase customer satisfaction.
Make the Right Choice
Transform the way you communicate with your customers by partnering with Diagenix.