Nuance End of Life Critical Dates and: Diagenix replacement options

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Kore.ai BankAssist

All Resources Say Hello to BankAssist from Kore.ai! An AI-native, omnichannel, conversational banking assistant that never sleeps and is always available 24/7 BankAssist understands over 400 common retail banking use cases from simple, single-turn questions (like a balance inquiry) to complex multi-turn conversations like reporting fraudulent transactions or a stolen credit card. Bank Assist is […]

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Nuance details 11 Reasons why Retail chatbots fail and how to fix them

All Resources There’s no doubt that chatbots and virtual assistants can help any retail brand deliver stand-out shopping experiences. But it’s not as easy as spinning up a basic bot and letting it loose on your customers. First, you need to know what you want to achieve, what purchases, shopping recommendations, and order status/returns inquiries

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