Diagenix SimpleSpeak v2.0 is now available; Making it even easier to create and manage audio files.

        • Core ASR and TTS

          If you’re looking to continue to capture your investment and stay on premise we offer several enterprise ASR and TTS engines from leading compaines.

        • Packaged Applications

          Our pre-built, feature-rich, lightweight packaged applications offer advanced capabilities without the hassle of a custom engineering that can be deployed in the cloud or on premises in days not weeks.

        • Connectivity

          We are continously building communication connections into market leading products that make it easier for you to take advantage of advanced technology. We are also committed to offering premise based communication platforms.

        • Solutions

          Our tailored contact center solution offerings help organizations of all sizes reduce costs, improve operational efficiencies, and increase customer satisfaction.

        • Generative AI Platforms

          Accelerate your ominchannel transformation and deployment with advanced Generartive AI, Speech Recognition offered by Kore.ai, Google, Microsoft and others.

        • Consulting

          Rethink your strategy, optimize your process, and freshen your perspective across your customer service channels with the help of our team of experts.

        • Custom Application Development

          Rapidly produce high-quality, cross channel IVR and conversational speech applications and components with the latest marketing leading tools, quickly and cost effectively.

        • Tuning, Optimization, & Analytics

          Analysis, Tuning, and Optimization are at the core to our approach when delivering an application including continuous monitoring and tuning over time.

        • Tooling

          Kickstart your projects and streamline processes to deliver exceptional omni-channel applications on the platform of choice with the help of our team of certified experts.

        • Installation & Integration

          Our installation and integration services ensure solutions thrive within your environment and are connected to your back-end systems for optimal performance.

        • Software Engineering

          Our tailored contact center solution offerings help organizations of all sizes reduce costs, improve operational efficiencies, and increase customer satisfaction.

        • Maintenance & Support

          All bases stay covered with standard business hours coverage to 24/7 premium support from our experienced team of full stack engineers and technicians.

  • Cloud
  • Partners
  • Resources
  • Support

GenAI

Kore.ai GenAI 101

All Resources Over the past 20 years, AI has evolved from basic machine learning to sophisticated generative AI. Advances in big data, neural networks, and transformer models like BERT and GPT-3 have driven significant progress in AI. Developments in speech recognition technology (ASR), powered by advancements in natural language processing (NLP) and neural networks, have …

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Retrieval-Augmented Generation (RAG)

All Resources RAG isn’t just a search tool—it’s a transformative technology to revolutionize how enterprises discover, access, and utilize information. This guide delves into how advanced RAG technology goes beyond traditional search by simplifying information discovery across disparate structured and unstructured data sources. Know how RAG delivers contextually relevant answers to user queries, enhancing the …

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Putting AI to Work with Cognitive search

All Resources Navigating The Data Deluge In Today’s Digital Landscape In today’s hyper-connected digital era, organizations are grappling with an unprecedented volume of data generated and information gathered or created from various sources. From product information to customer interactions, from knowledge articles to policy documents, the sheer magnitude of information has made effective information retrieval …

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Kore.ai Named a Leader in The Forrester Wave

  All Resources For over 30 years, customer self-service applications have consistently disappointed consumers while delivering underwhelming results for the brands that worked so hard to bring them to market. Large language models (LLMs) and generative AI (genAI) promise to finally change that dynamic through inherently natural conversations and significantly reduced deployment times. The potential …

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GenAI and CAI

All Resources Over the past year, interest in generative AI has surged remarkably, capturing the attention of both enterprises and providers.  This surge can be attributed to the introduction of ChatGPT, a text-generative AI that has been adopted at an unprecedented rate.  ChatGPT is trained in Large Language Models (LLMs), which leverage enormous amounts of …

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Scaling Generative AI Across Enterprise

All Resources Kore.ai Content How Generative AI is Reshaping Global Industries Generative AI (GenAI) is fundamentally reshaping global industries. With its capacity to create original and contextually relevant content, Generative AI offers unparalleled potential for innovation. McKinsey’s projection of GenAI’s annual impact on productivity, ranges from $2.6 trillion to $4.4 trillion USD, underscoring its transformative …

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Choosing the Right GenAI Platform

All Resources The Ultimate Guide to Selecting a GenAI Platform for Leaders offers an essential framework for decisionmakers seeking to harness the transformative power of Generative AI (GenAI). This whitepaper elucidates the critical criteria for evaluating GenAI platforms, emphasizing their strategic alignment with organizational goals, technological capabilities, and implementation strategies. With GenAI poised to revolutionize …

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Maximize ROI with GenAI

All Resources This guide, Unlocking Potential: A Leader’s Guide to GenAI Use Cases, is designed to help senior executives navigate the complex and dynamic world of GenAI. It provides a comprehensive overview of the strategic shifts occurring within the market, driven by the adoption of GenAI technologies, and offers actionable insights into how these changes …

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Your Roadmap to GenAI Success

All Resources As organizations embrace GenAI, they face a new reality: while the initial excitement is high, a Gartner prediction suggests that by 2025, 30% of GenAI projects will be discontinued after their proof of concept due to challenges such as poor data quality, inadequate risk management, and unclear business value. This shift highlights the …

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