Interactive voice technologies provide a compelling option for insurance
companies that are looking to reduce customer service transaction costs, increase
call center capacity without adding personnel, or expand the range of services
offered to their customers and agents. These technologies are mature, battle
tested, and more cost effective than ever before. Typical ROI periods are
measured in months—not years.
Ready-To-Run
Diagenix has produced one of the most comprehensive voice solutions available today
for insurance call centers. Our
Teleframe® OnCall™ for Insurance
solution has been developed in conjunction with leading insurance providers over a period of time
spanning more than twelve years. It provides a mature feature-rich solution
that is ready-to-run as-is, or can be quickly and easily customized to suit
individual requirements.
Teleframe® OnCall™ has everything needed to provide
fast, dependable service for providers of the following types of insurance
products:
- Life (Whole, Term, ISWL, UL, Paid-Up, Participating & Non-Participating)
- Annuities (Variable, Fixed, Immediate)
- Group / Health
A Smart Choice
Teleframe® has provided time-tested reliability for millions of calls to many of today's leading insurance companies:
- MONY an AXA Financial Company
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- Fidelity Investments Life
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