The role government agencies play in supporting the public is crucial. Local state and federal agencies are all
faced with similar challenges even though the breadth of responsibilities varies among the different government
service sectors. A common challenge involves communications—providing more connected and effective communications
without sacrificing existing technology investments.
Diagenix creates solutions that enable government agencies of all sizes to leverage their existing technology investments
by offering local, state and federal branches the same advanced technology used by commercial organizations without
sacrificing quality or service because of budget constraints.
Diagenix voice applications are built to run in any standards-based environment¹ so you can be sure that
investments in your existing infrastructure are protected. All of our voice applications come with an extensive
set of out-of-box capabilities such as advanced CSR handling and routing, data security, integration tools, and
built-in logging and reporting.
Using our extensive library of application components
Diagenix can quickly build custom voice applications tailored to meet a wide range of local, state, amd federal
government information requirements:
Sample Government Applications
Water Bill Payments
Driver License Renewal
Teleframe® voice products are designed to work with standards-based telephony equipment that support
VoiceXML and CCXML