The role government agencies play in supporting the public is crucial. Local state and federal agencies are all faced with similar challenges even though the breadth of responsibilities varies among the different government service sectors. A common challenge involves communications—providing more connected and effective communications without sacrificing existing technology investments.

Diagenix creates solutions that enable government agencies of all sizes to leverage their existing technology investments by offering local, state and federal branches the same advanced technology used by commercial organizations without sacrificing quality or service because of budget constraints.

Diagenix voice applications are built to run in any standards-based environment¹ so you can be sure that investments in your existing infrastructure are protected. All of our voice applications come with an extensive set of out-of-box capabilities such as advanced CSR handling and routing, data security, integration tools, and built-in logging and reporting.

Using our extensive library of application components Diagenix can quickly build custom voice applications tailored to meet a wide range of local, state, amd federal government information requirements:

Sample Government Applications
Tax Payments
Water Bill Payments
Emergency Notification
Ticket Enforcement
Driver License Renewal
Election Polling
¹ Teleframe® voice products are designed to work with standards-based telephony equipment that support VoiceXML and CCXML
Statement Request
Play Audio Demo
If you want to talk to someone about a specific application, or to ask about implementing an application for a specific industry, please contact us at: