Press Release

Sep. 28 2007— Diagenix Corporation announced today that it has been awarded a $290,000 GSA contract from the Defense Finance and Accounting Service (DFAS) under the terms of the statement of work Diagenix in partnership with Envision will be supplying DFAS with a turn-key full time recording solution to be installed in DFAS Cleveland call center.  The turn-key solution will be used to record and monitor all calls.  Additional value added components such as eCoaching /eLearning, Workforce Management, Business Intelligence, Quiztest and Envision Analytics will also be provided to round out the solution.  The Cleveland site installation is scheduled to be completed by Mid February 2008.  DFAS is also planning on rollout two additional turn-key solutions to be installed in its Columbus and Indiana call centers during facial year 2008.  

About DFAS

The people of the Defense Finance and Accounting Service (DFAS) take pride in serving the men and women who defend America.  DFAS takes their contribution to national defense seriously.  DFAS works hard to fulfill the important fiscal responsibilities entrusted to them by the American taxpayers and to ensure the resources they provide are accounted for properly.   In facial year 2006, DFAS paid 145.3 million pay transactions (5.9 million people), made 7 million travel payments, paid 13.8 million commercial invoices, posted 57 million general ledger transactions, managed military retirement and health benefits funds totaling $255 billion, made an average of $424 billion in disbursements to pay recipients, managed $20.9 billion in foreign military sales (reimbursed by foreign governments) and accounted for 878 active DoD appropriations.  To learn more about DFAS, visit their website at

About Envision

Envision Telephony, Inc. is a global, award-winning provider of software and services that improve performance from the contact center to the enterprise. The company’s flexible, integrated solutions enable customers to consistently deliver legendary customer experiences by improving agent, contact center and enterprise performance. Envision’s software includes analytics, performance management, workforce management and Click2Coach® (composed of Envision Quality Monitoring™ and Envision eLearning™). The company’s solutions are deployed across thousands of desktops in both telephony and a back-office environment. Envision offers business consulting, implementation, training and support services using a proven, ROI-driven methodology that delivers rapid and reliable results.  More information can be found at
About Diagenix
Diagenix is an innovative voice application company that provides enterprise-class voice, speech, and IVR solutions that enable organizations to provide anytime, anywhere access to information and resources over the telephone and via the internet. Diagenix makes voice- and web-based services strategic tools for improving customer service, reducing costs, and improving workforce productivity. Our customers include FORTUNE 500 organizations throughout the U.S. and Canada as well as government agencies. Diagenix products and services are sold and distributed through a direct sales organization and through select business partners.

For more information about Diagenix and its products and services, please visit our website at or call us at 781-871-6624.
Contact Information
Press Contacts:
Anton Arapoff
Diagenix Corp.