Diagenix is a leading provider of feature-rich IVR and speech solutions that are easy to use and have
been designed to work seamlessly within standards-based environments. We combine a comprehensive
platform of IVR and speech functionality with extensive industry-specific knowledge to rapidly create
solutions that can reduce costs and improve customer service capacity and capabilities across a wide
range of vertical industries.
Solutions for Any Industry
We offer an array of packaged vertical-market solutions, application components and tools, and a broad range of development services that make adding IVR and speech capabilities quick and easy to implement for any industry.
Learn more about our IVR and voice solutions for different industries:
Industry Solutions Roadmap
Diagenix offers a number of ready-to-run voice solutions that target different idustries and are available for either
packaged or hosted delivery. The following table provides a high-level overview of our current product and service
offerings:
On-Demand Voice Solutions
Often times the functionality you're looking for isn't available in an off-the-shelf solution.
Our
Teleframe® Voice Application Platform
encapsulates all the commonly needed functionality in a reusable services layer that makes it very easy to
build new industry-specific applications in a fraction of the time of alternative approaches. Our modular approach coupled
with powerful integration functionality makes creating new voice and speech applications fast and easy—you only
need to focus on adding the new functionality and not on any of the low-level voice and data manipulations.
Industry-Specific Solutions On-Demand
Creating a customized voice solution does not need to be a complex or costly option. Using the
Teleframe® Voice Application Platform
you can quickly and easily build the required functionality, or you can have Diagenix do it for you. Either way you can be
sure that the solution you get will be more reliable, have more functionality, and be less expensive than doing it on
your own.
