Your needs are our first priority
Purchasing the latest technology and services doesn't have to be difficult. In fact, our sales engineers take
the time to understand your business challenges and work closely with you to tailor a solution that fits your
needs. We do much more than just a sales presentation. We approach every sales engagement with an emphasis on
helping you understand the benefits of our technology and how to properly apply this technology to improve your
operational efficiencies. We provide at no cost:
- Discovery Meeting—Determining your needs and understanding your requirements.
- Targeted Presentation & Solution Designs—Detailed plans and approach showing how technology will be used to solve your business challenges and how it will be implemented.
- Cost Benefit Analysis & TCO—3 and 5 year detailed models.
- Proof-of-concept Demonstration—When appropriate, we build proof-of-concept applications to demonstrate the effectiveness of a solution and how the technology can work for you.
- Recommendation—A comprehensive recommendation expressed in terms of our solution and any required home-grown or third party and partner solutions.
Making it Affordable
We offer a wide range of purchasing, outsourcing, consulting and bundling options through our Flexbuy™
program designed to make our solutions fit any budget. We back this up with Guarantees, Warranties, Maintenance
and Support as well as Service Level Agreements (SLA) that make Diagenix one of the most affordable choices in the industry.
- Fixed-Cost—Purchase Teleframe® hardware and software options along with any application customization and integration services for one low fixed-price.
- Shared-Risk—Our unique approach to guaranteed cost-savings. This option enables you to purchase Teleframe® hardware, software and services at a discounted price. Diagenix provides free application tuning and earns performance 'bonuses' if the solution meets pre-determined cost-savings targets.
- A-La-Carte—Purchase Teleframe® hardware and software options for a quoted fixed price. Additional customization, integration, or consulting services are provided on a T&M basis.
- Outsource—Let Diagenix host your voice applications in our state-of-the-art carrier-grade service center. This is the most inexpensive way to get the benefits of leading technology for a small one-time setup charge and low monthly rates based on usage. This option also enables you to earn quarterly conversion credits equal to a percentage of your monthly invoice that could be applied to the purchase of an in-house solution utilizing any of the Flexbuy™ program options.
