DIAGENIX COMPLETES PHASE 1 OF MONY.
May. 20 2001—
Norwell, MA. - Diagenix Corporation today announced it has completed the installation of two Teleframe 700 Series Telephony IVR servers as part of the first of three phases for The MONY Group's enterprise IVR & CRM initiative.
The Teleframe IVR Servers are each configured with two T1 digital interface cards and Diagenix's Teleframe Telephony Suite of Software and flagship Uni/Voice IVR application. In addition to the standard features bundled in Uni/Voice, Voice Recognition and Faxback were also added to support MONY's requirements.
We're delighted to have The MONY Group as one of our customers", said Anton A. Arapoff, President and CEO of Diagenix. "Our core technology, methodologies and professional services are a perfect fit for organizations such as The MONY Group. We have implemented a platform that MONY can grow with as they continue to rollout their self-service initiatives," adds Arapoff.
About The MONY Group
The MONY Group Inc. (NYSE: MNY), with $55 billion in assets under management and administration, provides life insurance, annuities, mutual funds, brokerage, asset management, business & estate planning, trust and investment banking products and services to individual and institutional clients through several member companies. The MONY Group (www.mony.com) focuses primarily on offering customized financial solutions through multiple distribution channels, including a career agency sales force, brokerage general agencies, financial advisors, brokers, and other complementary channels. The MONY Group's member companies include The Advest Group, Inc., MONY Life Insurance Company, MONY Life Insurance Company of America, Matrix Capital Markets Group, Enterprise Capital Management, Inc., U.S. Financial Life Insurance Company, MONY Securities Corporation and Trusted Securities Advisors Corp.
Diagenix is an innovative voice application company that provides enterprise-class voice, speech, and IVR solutions
that enable organizations to provide anytime, anywhere access to information and resources
over the telephone and via the internet. Diagenix makes voice- and web-based services strategic tools for
improving customer service, reducing costs, and improving workforce productivity. Our customers include
FORTUNE 500 organizations throughout the U.S. and Canada as well as government agencies. Diagenix products
and services are sold and distributed through a direct sales organization and through select business partners.
For more information about Diagenix and its products and services, please visit our website at
or call us at 781-871-6624.