Press Release

Dec. 23 2002— Norwell, MA. - Diagenix Corporation today announced that it has completed a small interactive outbound IVR project for Contemporary Staffing Solutions. The project consisted of setting up an outbound notification script that would call pre-registered candidates and either leave a message on their answering machine or if a live person was reached ask them if they are available for work. The total campaign took less than 5 hours to run yielding some good results. The report data highlighted that 59% of the calls were completed by leaving a detailed message about job availability on the candidate’s answering machine, while 29% of the live candidate’s reached didn’t indicate weather they were or were not available for work immediately. However, 6% of the candidates did respond to being available and looking for work immediately.

“Although the project was small compared to our normal VoiceXPress campaigns it’s a great example of how well our technology works,” said Anton Arapoff President of Diagenix. “The reports we generated enabled Contemporary Staffing to focus on placing those individuals who were immediately available for work instead of manually trying to contact all the candidates in the database. Now that’s an efficient and cost effective way of doing business,” adds Arapoff.

The entire project from start to finish including paper work took less than three days. Diagenix VoiceXPress notification service was used for the project.

About Contemporary Staffing Solutions

Founded in 1994 by Donna Pearson, the company has experienced rapid growth and now has 5 offices and a team of approximately 40 full time employees. It also boasts a database containing the resumes of over 60,000 individuals living in the Tri-State area!

Diagenix is an innovative voice application company that provides enterprise-class voice, speech, and IVR solutions that enable organizations to provide anytime, anywhere access to information and resources over the telephone and via the internet. Diagenix makes voice- and web-based services strategic tools for improving customer service, reducing costs, and improving workforce productivity. Our customers include FORTUNE 500 organizations throughout the U.S. and Canada as well as government agencies. Diagenix products and services are sold and distributed through a direct sales organization and through select business partners.

For more information about Diagenix and its products and services, please visit our website at www.diagenix.com or call us at 781-871-6624.