DIAGENIX IN THE FIRST THREE QUARTER OF 2009 HELP MORE THAN 30 LEADING COMPANIES ROLLOUT SPEECH TECHNOLOGY
Sep. 30 2009—
Norwell, MA…Diagenix Corporation (DGX) announced today that in the first three quarters of 2009 saw a strong demand for the continued use of Speech Technology across a wide range of industries. Companies are continuing to tune into the compelling business case and strong cost advantages of use of speech recognition and text-to-speech technology, with the technology having the potential to shore up approximately 85 percent of the cost of a call by eliminating the intervention of a live person.
Kane County for example is utilizing Text-to-Speech to read payment information whereas Indiana University is tapping into Speech Recognition to develop a human speech interface to its robotics project. FTS21 is tapping into Nuance voice authentication and Recognizer technology to drive their SafeRise product which provides easy and convenient access to authorized tenants and approved visitors in any commercial or residential building equipped with SafeRise without the need for a physical key, swipe card or access code... as FST21 quotes “you are the key!®”
Nuance continues to lead the way in terms of innovation and their commitment to Speech and voice authentication. Major breakthroughs in the development of voice authentication have taken place in the last decade, and the market potential for this technology is evolving rapidly. Just as a fingerprint is a unique physical trait, a voiceprint is based on the unique physical characteristics of an individual’s vocal tract, but it cannot be altered, forged or stolen. Compared to other biometrics including finger or handprinting and iris, retina or facial scanning, voice authentication is easier and more cost effective to deploy – since it works from any telephone – and can handle a range of applications from facilities access to the protection of sensitive data. No special equipment, such as a scanning device, is required to make it work.
FST21 Ltd. is a security and automation technology company founded by Major General (Res.) Aharon Zeevi Farkash, a world leading security expert who served as head of Israeli Military Intelligence. The company was established to become a leading provider of intelligent controlled access and automation solutions and services with the mission of increasing safety and enhancing quality of life in government, commercial and residential buildings.
Nuance Communications, Inc. is a leading provider of speech and imaging solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. Every day, millions of users and thousands of businesses experience Nuance’s proven applications.
Diagenix is an innovative voice application company that provides enterprise-class voice, speech, and IVR solutions
that enable organizations to provide anytime, anywhere access to information and resources
over the telephone and via the internet. Diagenix makes voice- and web-based services strategic tools for
improving customer service, reducing costs, and improving workforce productivity. Our customers include
FORTUNE 500 organizations throughout the U.S. and Canada as well as government agencies. Diagenix products
and services are sold and distributed through a direct sales organization and through select business partners.
For more information about Diagenix and its products and services, please visit our website at
or call us at 781-871-6624.