Diagenix Corporation - Company News and Information

09.28.2007

Diagenix awarded GSA Contract from Defense Finance and Accounting Service
Diagenix Corporation announced today that it has been awarded a $290,000 GSA contract from the Defense Finance and Accounting Service (DFAS) under the terms of the statement of work Diagenix in partnership with Envision will be supplying DFAS with a turn-key full time recording solution to be installed in DFAS Cleveland call center.

11.16.2006

McCamish selects Diagenix to extend BPO customer service operation
Diagenix Corporation announced today that it has signed a software licensing agreement with McCamish Systems L.L.C for the purchase and installation of an enterprise class multi client multi application Teleframe voice solution.

05.24.2006

Diagenix unveils new corporate web site
Diagenix Corporation (DGX), a provider of open standard voice applications, has launched its new corporate web site, located at www.diagenix.com.

03.07.2006

HouseWorks signs three year IVR hosting agreement with Diagenix
Diagenix Corporation (DGX) announced today that it has signed a three-year outsourcing agreement with HouseWorks a progressive home health care organization servicing Eastern Massachusetts.

07.11.2005

Diagenix partners with Stellent to extend self-service application capabilities
Diagenix Corporation (DGX) today announced that it has joined Stellent partner program to extend its Self-service capabilities to include enterprise content management, workflow and imaging.

06.06.2005

Diagenix awarded GSA Schedule 70 and begins sales to government agencies
Diagenix Corporation (DGX) announced today that it has been awarded a General Purpose Commercial Information Technology Equipment and Services GSA Schedule 70 contract effective through June 15, 2010.

01.19.2005

Diagenix joins Avaya developer community.
Diagenix Corporation joins Avaya Developer Community and broadens it’s support for technology solution providers who are offering standard telephony platforms based on VoiceXML and SALT.

11.20.2004

Roadlink USA selects Diagenix to provide enhanced corporate web capabilities.
Diagenix Corporation has successfully built and launched a new corporate web site for RoadLink USA which provides enhanced service capabilities to their customers.

04.13.2004

Diagenix develops application that enables patients to monitor medication.
Diagenix Corporation signs a three-year outsourcing agreement with Keystone Therapeutics that will extend Keystone's DoseResponse solution to callers using a telephone.

02.06.2004

Diagenix selects Vocalocity as preferred VoiceXML platform provider.
Diagenix Corporation today announced that it has selected Vocalocity as a preferred VoiceXML gateway provider. Diagenix plans to integrate Vocalocity's VocalOS product into it’s Teleframe Enterprise Voice Platform.

11.21.2003

Diagenix adds LIDP to list of supported administration systems.
Diagenix Corporation has successfully integrated its Teleframe Self-service platform with the LIDP Administrator product. The integration was accomplished using the latest release of the Diagenix Teleframe Service Integrator product using an Acord XMLife service adapter.

10.14.2003

Swiss:Re added to Diagenix impress client list.
Diagenix Corporation today announced that SwissRe has agreed to purchase a Teleframe 500 Series IVR System to be deployed at CSC's Wethersfield BPO facility by December 1st.

06.17.2003

Diagenix announces development of first speech-based, multi-modal voting and notification system.
Diagenix Corporation today announces that it has successfully developed the first speech-based, multi-model proxy ballot voting and notification solution available on the market today.

02.17.2003

Integrity upgrades its two Teleframe IVR servers.
Diagenix Corporation announced today that it has successfully upgraded Integrity Companies two Teleframe IVR systems.

12.23.2002

Diagenix VoiceXPress notification service helps candidates find work
Diagenix Corporation announces successful completion of interactive outbound IVR project for Contemporary Staffing Solutions

08.01.2002

Diagenix adds Phoenix to its roster of IVR clients.
Diagenix Corporation today announced that Phoenix Home Life has agreed to purchase two Teleframe 500 Series IVR Systems to be deployed at CSC’s Wethersfield BPO facility later this year.

07.18.2002

Diagenix sponsors the world's largest speech event, global speech day.
Diagenix Corporation announced today that it will be a sponsor of the world’s largest speech event – Global Speech Day – that takes place on May 21-22, 2002.

04.23.2002

Diagenix joins the voiceXML forum.
Diagenix Corporation announced today that it has become a member of the VoiceXML Forum.

01.07.2002

Forum Financial Group goes into production in Diagenix outsourcing facility.
Diagenix Corporation today announced that Forum Financial Group is officially in production and taking calls right on schedule.

10.05.2001

Forum Financial Group - selects Diagenix to enhance customer service through ivr.
Diagenix Corporation announced today that Forum Financial Group has selected its Outsourcing IVR Services to deliver Mutual Fund information to its clients.

09.24.2001

Diagenix inks deal with CSC.
Diagenix Corporation today announces that it has entered into a long-term business relationship with Computer Sciences Corporation (NYSE: CSC), one of the world's leading consulting and information technology (IT) service firms.

06.26.2001

MONY moves forward with phase 2.
Building on the success of Phase 1 The MONY Group moves forward with the second of a three-phase Self-service IVR and CRM initiative for improving customer services via the phone.

06.15.2001

Major mutual fund provider increases voter proxy response rate by 50% using Diagenix VoiceXPress notification service
In an effort to reduce mailing costs and increase voter response rates a major mutual fund provider looked to Diagenix for additional help.

05.20.2001

Diagenix completes phase 1 of MONY.
Diagenix Corporation today announced it has completed the installation of two Teleframe 700 Series Telephony IVR servers as part of the first of three phases for The MONY Group's enterprise IVR & CRM initiative.

12.08.2000

The Canada Life assurance company - leverages it's investment in Diagenix teleframe technology and extends policyholder services to the web.
Diagenix Corporation announces today that The Canada Life Assurance Company will be installing Diagenix's Teleframe e-Commerce technology components to gain access to critical policyholder information via the Web.

09.22.2000

MYND - signs letter of intent to utilize Diagenix's Teleframe self-service technology in three of it's key BPO centers.
Diagenix Corporation announced today that it has received a signed letter of intent from Policy Management Systems Corporation (NYSE: PMS) d/b/a MYND for the purchase and installation of Diagenix Teleframe Self-Service enterprise Technology.

08.25.2000

The MONY group - selects Diagenix as it's primary enterprise IVR vendor.
Diagenix Corporation announced today that it has inked a deal with The MONY Group (NYSE: MNY) for the purchase and installation of Diagenix Teleframe Self-Service enterprise Technology.

06.12.2000

Zurich Life - selects Diagenix's Teleframe e-commerce technology for serving up information via xml to the web.
Diagenix Corporation today announced that it has been selected to provide Teleframe e-Commerce technology and services to Zurich Life.

02.28.2000

Protective Life Insurance company - upgrades and adds another Telefame IVR system.
Diagenix Corporation today announced that Protective Life Insurance Company will be upgrading and expanding its current Teleframe Interactive Voice Response (IVR) system.

11.20.1999

Diagenix completes 17-day outbound dialing campaign for a major mutual fund provider that reaches more than 480,000 shareholders.
In an effort to reduce mailing costs and increase voter response rates a major mutual fund provider headquartered in Los Angeles looked to Diagenix for additional help.

10.16.1999

Another Teleframe IVR system installed to enhance new york life disaster recovery preparedness.
Diagenix Corporation installs a third Teleframe IVR system in New York Life’s Clinton, NJ facility.

08.27.1999

John Hancock's Investment Partner Life (ipl) group to use Teleframe and uni/voice to enhance customer service for new variable universal life product.
Diagenix Corporation announced today that Boston based John Hancock’s Investment Partner Life (IPL) Group has chosen to utilize Diagenix’s Teleframe IVR system and Uni/Voice application for broker/dealers needing access via the telephone.

06.11.1999

American Express -- American Enterprise Life (ael) variable universal life service center to install Diagenix Teleframe ivr solution.
Diagenix Corporation announces that a new division of American Express called American Enterprise Life (AEL) has signed an agreement to license Diagenix’s Teleframe IVR system.

06.01.1999

Mutual of Omaha begins outsourcing call center operations with Diagenix.
Diagenix Corporation announced today that Mutual of Omaha Companies, Omaha, Nebraska is using Diagenix’s IVR outsourcing services in a production environment.

05.03.1999

Aegon insurance group selects Teleframe interactive voice response solution.
Diagenix Corporation announced today that Aegon Insurance Group has chosen to utilize Diagenix’s Teleframe IVR system and Uni/Voice application for policyholders, agents and broker/dealers needing access via the telephone.

03.05.1999

ARM financial group upgrades existing Teleframe IVR systems to support uni/voice version 4.0.
Diagenix Corporation today announced that ARM Financial Group will be upgrading and expanding its current Teleframe Interactive Voice Response (IVR) system.

01.18.1999

Liberty Mutual installs Diagenix Teleframe system and uni/voice to streamline customer service operation.
Diagenix Corporation announced today that Liberty Mutual Group - Liberty Life Assurance Company of Boston has selected Teleframe and Uni/Voice to help streamline customer service.

11.12.1998

Mutual of Omaha companies select Diagenix IVR outsourcing services for enhanced customer service.
Diagenix Corporation today announces that it has entered into long-term agreement with Mutual of Omaha to provide a full rang of IVR outsourcing services.

09.30.1998

Diagenix reorganizes to focus on interactive communication solutions for the enterprise.
MicroKnowledge today announced that it has completed an extensive internal reorganization effort to become Diagenix Corporation. Armed with a new identity and mission focus, Diagenix will concentrate exclusively on the delivery of innovative, high-quality interactive communication systems and solutions to its existing customer base.

09.03.1998

Canada Life Assurance company approves plan to upgrade existing Teleframe systems to support uni/voice 4.0.
Diagenix Corporation a pioneering data communication company, today announced that The Canada Life Assurance Company will be upgrading and expanding its current Teleframe Interactive Voice Response (IVR) system.