Proven applications tailored to your requirements
Diagenix can provide you with a completely customized voice application including everything you need from
back-end integration to a secure and flexible hosting facility. Diagenix hosting services enable you to take full
advantage of our experienced staff of engineers and support personnel to ensure that your voice application will be a
success right form the start.
Our approach is to build platform-independent voice applications that share common components using
the latest standards-based technologies such as VoiceXML and CCXML. This strategy ensures that your custom voice
applications will be portable across multiple platforms and can be migrated for use in a premise-based solution
if the need should ever arise¹.
Help every step of the way
Getting your voice project off and running is easy with the guidance of a dedicated project manager and professional
development staff. We will help you every step of the way to ensure that we fully understand your voice application
requirements and caller needs.
Once your voice application is up and running we will pro-actively monitor it and provide
usability feedback to ensure you are getting the most out of it. Tuning services are also available to
further improve the caller experience and overall retention rates.
Comprehensive development services
Diagenix custom voice application development services:
Custom Voice Development Services |
- Application user interface design
- Application flow and navigation
- Speech and HTML integration
- Data field mapping and backend integration
- Application tuning
- Platform portability
- High quality professional recorded male or female voice talent
- Documentation
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¹ |
Separate licensing/purchasing charges may apply. |